Square 9 Support
World Class Support
Get your questions answered in record time. We measure our support time in minutes, not days, because we want to keep you on track toward success. Transparency is key to a great relationship, so we share the number of calls in the queue and wait times.
Call: (203) 789-0889 Option 2
Email: support@square-9.com
Wait time
Create a Support Ticket
Describe your problem, share your best contact information, and we’ll be in touch momentarily.
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The Square 9 Cloud Platform
Thinking About Moving to the Cloud?
Join the many organizations migrating to Square 9’s cloud for a smarter, more secure, and cost-effective approach to information management. Our cloud platform delivers scalability, flexibility, security, and a faster ROI, helping you future-proof your business.
Talk to Us- Avoid upfront IT costs with user-based pricing and multiyear rate locks.
- Scale resources instantly without expensive hardware for seamless collaboration.
- Get expert-managed security, daily backups, penetration testing, and compliance.
- Let Square 9 manage infrastructure while your team focuses on innovation.
More Support Options
API Resources
Review the document indexing, storage, and retrieval functions available in the GlobalSearch API.
Collaboration Portal
Square 9 Softworks online remote support and collaboration portal.
Support Terms
All Square 9 customers are protected by our robust support agreement—read all the legal stuff here!
Latest Releases
Review and download the most recent and legacy Square 9 software products.
System Requirements
Read up on the basic device and system functionality you’ll need to run various Square 9 software products.
Knowledge Base
Product documentation for in-depth technical information about our solutions.
