We Take the Paper Out of Work
Paper-based work is soul-crushing, profit-sapping, and an anchor on individual, team, and organizational productivity. Paper literally smothers innovation, creating a competitive disadvantage. Founders Stephen Young, Brian Banet, and Tony Bishop saw the potential for a new kind of software company focused on driving out paper-based inefficiencies in core business functions, and so Square 9 was born. From its days as an early incubator project in 2005 to its current position as a leading intelligent document processing platform, we’ve never stopped innovating, and we never will.
More than 3,000 organizations in the U.S. rely on Square 9 to provide a platform for intelligent document capture, indexing, search integration, and business process automation. Let’s take the paper out of work together!
Our Story
From our humble start at a coffee shop in New Haven Connecticut’s historic 9th Square district, Square 9’s founders saw a unique opportunity to democratize the market for Enterprise Content Management software. Previously only affordable to large enterprise corporations at that time, we envisioned a way to bring ECM solutions that scaled up and down to all customers, allowing small and medium-sized companies to benefit as well from digital transformation.
Now, with a growing multinational market and a constantly expanding team of industry professionals, Square 9 Softworks continues to push the boundaries of what our solutions can do while even further revolutionizing the ECM industry. With the launch of our cloud hosted Solutions Delivery Network in 2020, Square 9 introduced the concept of predesigned, industry proven applications that serve as the foundation for your digital transformation strategy; regardless of organizational size. From the smallest company to the largest corporation, our goal is to simplify the process of digital transformation like never before while removing any and all obstacles to business automation.
2005
Incubated in New Haven’s 9th Square District
Division created to focus on the standalone solutions for document management.
2006
200% Customer Growth in Six months!
Due to the exponential growth in the ECM line, Square 9 incorporates to focus on building these popular tools
2009
OVERALL 5-STAR RATING
Received Fall Pick Award, Document Management Solution from Buyer’s Laboratory, Inc. (BLI)
2011
OVERALL 5-STAR RATING
Pick of the Year, Outstanding SMB Document Management Solution Buyer’s Laboratory, Inc. (BLI)
2013
FASTEST GROWING COMPANY IN CT
Marcum Tech Top 40 Award: Top 10 Fastest Growing Company in CT
2014
FASTEST GROWING COMPANY IN CT
Ranked 10th on Inc.’s Top Connecticut Companies and Inner City 100 Icons of Industry Growth Award
2015
RISING STAR AWARD
ABBYY Technology Summit Rising Star Award and Voted Best Software Developer Cannata Report
2019
BEST SOFTWARE DEVELOPER
Inaugural award winner of “Best Software Developer” from The Cannata Report
2020
Decades of experience in solution delivery led to the SDN
Introduced the Solutions Delivery Network (SDN), a growing library of pre-built, downloadable solutions for quickly capturing, storing, protecting, and retrieving information.
2021
GlobalCapture in the cloud allowed for a complete digital transformation cloud solution
Added GlobalCapture Cloud Transformation Services giving customers a capture automation solution for cloud computing
2024
G2 BEST SOFTWARE AWARDS
Recognized by G2 as Top 50 Content Management Products for 2024
Organizations Square 9 Partners With
Industry Recognition
Recognized by G2 as a Leader in Enterprise Content Management (ECM) and Optical Character Recognition (OCR) for Winter 2025
Top Rated in Document Management, Enterprise Content Management, OCR, Accounts Payable on TrustRadius for 2024
Recognized by G2 as High Performer in Document Management, Onboarding, AP Automation, and Business Process Management for Winter 2025
2025 Buyer’s Choice Award from TrustRadius
Best Customer Support in OCR on Software Advice
Added to Capterra Shortlist for Document Management
Recognized by G2 as a Easiest To Do Business With for Enterprise in ECM for Winter 2025
Recognized by G2 as High Performer for Enterprise in ECM for Winter 2025
Rated 4.8 out of 5 stars on SourceForge
Recognized by G2 as Easiest To Use for Small Business in Enterprise Content Management (ECM) for Winter 2025
Top Rated in Survey & Forms Building, Business Process Management, Intelligent Document Processing & Data Extraction on TrustRadius for 2024
Recognized by G2 as High Performer for Mid-Market in ECM, BPM, and OCR for Winter 2025
Recognized by G2 as High Performer for Small Business in Enterprise Content Management (ECM) and OCR for Winter 2025
SourceForge 2024 Partner
Recognized by G2 as Best Support for Small Business in OCR for Winter 2025
GetApp Category Leaders for Contract Management & Document Management Software report in 2024
Recognized by G2 as Best Relationship for Small Business in Enterprise Content Management (ECM) for Winter 2025
Recognized by G2 as Easiest To Do Business With for Small Business in Enterprise Content Management (ECM) and OCR for Winter 2025
Most Loved Software on TrustRadius for 2024
Recognized by G2 as Top 50 Content Management Products for 2024
Recognized by G2 as a Leader in Enterprise Content Management (ECM), Business Process Management, Document Management, and Optical Character Recognition (OCR) for Summer 2024
Recognized by G2 as a Leader in Enterprise Content Management (ECM), Business Process Management, and Optical Character Recognition (OCR) for Spring 2024
Recognized by G2 as a Leader in Enterprise Content Management (ECM), Business Process Management, and Optical Character Recognition (OCR) for Fall 2024
Culture & Careers
The Square 9 community takes pride in our work and is continuously striving to produce the best AI-powered intelligent information management platform on the market. As a young, vibrant, and FUN company— Square 9 employees know how to work hard while enjoying themselves along the way.
This lighthearted but dedicated attitude has led to phenomenal growth as a community and a company. We may play the occasional game, but we also deliver game-changing solutions every day.
Our customer’s success is ours.
Paper-based work is inherently inefficient.
We’re here for the long term.
Respect for employees, customers and partners drives everything we do.
Join a growing team where you can flourish alongside collaborative colleagues & dedicated leadership
Square 9 Softworks is looking for motivated and talented people to share in our tremendous growth. If you’re looking for a position with unlimited advancement potential that allows you to develop your skills while creating solutions you can be proud of, Square 9 is the place for you.
We don’t mean to brag, but it’s great here!
- We’re changing the world of business automation
- Square 9 is the land of opportunity (triple-digit growth in the last 5 years!)
- We love what we do, and we’re passionate about our industry
- We actively promote from within, creating robust career paths
Current career opportunities
As a Support Engineer at Square 9, you will provide Level 2 and 3 support for customers and re-sellers deploying next generation document and content management solutions.
ApplyThe Implementation Specialist I position is an entry level position for technically minded individuals that enjoy software delivery, database platforms and business process improvement.
Apply
