Reseller Technical Expert 2: GlobalCapture
The second level of technical training in intended to allow the engineer to establish a solid base of knowledge on the deployment of customized and preconfigured GlobalCapture solutions.
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Prerequisites:
Reseller Technical Expert Level 1
Duration:
Approx. 6 hrs eLearning, 2-day live course
Content
Description: Reseller Technical Expert Level 2
At the second level engineers will learn how to install and support on premise installations of GlobalCapture and GlobalSearch. This class includes a combination of elearning modules with live (or remote) classroom training and a practical exam.
Topics Include:
- Building effective GlobalCapture workflows
- Using Capture QR for Business Essentials
- Applying Capture QR to any GlobalSearch solution
- Installing GlobalSearch and GlobalCapture
- Providing Tier 1 support to your customers