Customer Highlight: Document Management Helps Courthouse Take Control of Paperwork

Keeping up with a busy courthouse is no walk in the park. From jurors to administrative teams, lawyers, judges and citizens, there are a lot of people buzzing around – and a lot of paperwork to be processed.

The Probation Department at the Snyder County Courthouse in Middleburg, Pennsylvania is focused on the well-being of the community and regulations of the justice system. Specializing in providing social services to assist clients, daily tasks within the department include preparing, updating, and maintaining documents for each assigned case – which their outdated scanning system failed to keep up with.

That’s why, last summer Snyder County updated to Square 9’s GlobalSearch enterprise content management software. Square 9 provided direct training, enabling the probation staff the ability to utilize the software right away. They are now using GlobalSearch document management software across the entire Probation Department to scan records into an archive quickly and efficiently, apply bulk updates to stored records, and immediately pull up client information using name, date, or any type of keyword necessary. Their documents are securely stored electronically in the GlobalSearch system, keeping data accurate and easily accessible.

GlobalSearch has helped Snyder County get control over their processes, from reducing the amount of physical paper, to streamlining document retention efforts. But don’t just take my word for it! Read the full Customer Success Story to learn how Snyder County Courthouse is benefiting from innovative process automation solutions!